Privacy Policy

Privacy Policy

Introduction

Welcome to https://diabetes-blood-test.vibereports.co.uk (hereafter referred to as “Diabetes Blood Test,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://diabetes-blood-test.vibereports.co.uk.
  2. Any mobile applications or software we offer.
  3. Services and products accessed through our platform.
  4. Interactions between users and our team, whether online or offline.

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

  1. As an Authorized User: If you use our applications or services, we collect and process your data to facilitate your access and personalize your experience.
  2. Website Visitors: When you visit our websites, we may gather information about your browsing behavior, device details, and IP addresses for analytical purposes.
  3. Communications: We may reach out to you via email, phone, or text messages (SMS) for marketing, transactional, or service-related communications.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. These include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account information, investment portfolios, or other financial records relevant to our services.
  4. Purchase Information: Items you buy from us, purchase frequency, and associated transaction details.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and app usage data collected through our mobile applications.
  6. Location Data: GPS coordinates or other location-based services data when you use our location-enabled services.
  7. Feedback and Reviews: Your comments, suggestions, and ratings to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may access your public profile information.
  9. Product Information: Details about the products you view, purchase, or interact with on our platform.

We collect this data through direct user input, automated tracking technologies (like cookies and device identifiers), and third-party data providers.

Cookies

Cookies are small text files stored on your browser by websites to remember certain pieces of information about your interaction with the site. We use cookies for:

  1. Strictly Necessary: These ensure core functionalities, such as remembering login credentials or keeping items in your shopping cart.
  2. Preferences: Customizing your user experience, language settings, and ad preferences.
  3. Analytics: Tracking website usage to improve our services, understand user behavior, and provide relevant content.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Providing and improving our services.
  2. Complying with legal obligations.
  3. Protecting our rights and interests.

Once these purposes are achieved or when no longer required by law, we delete or anonymize your data to ensure privacy.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption of sensitive data during transmission and storage.
  2. Access controls and employee training to maintain data security.
  3. Regular security audits and updates to our security protocols.
  4. Monitoring for suspicious activities and potential security breaches.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Correcting inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Requesting the deletion of your data under certain circumstances.
  4. Restriction: Limiting our processing of your data while we verify or dispute its accuracy.
  5. Portability: Obtaining a copy of your data in a structured, commonly used format.
  6. Objection: Opposing the processing of your personal data for specific purposes.
  7. Non-Discrimination: Ensuring that no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or to inquire about our data practices, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we handle your data.

Contact Information

For any questions, comments, or requests related to privacy and data protection:

We value your trust in our commitment to protect your personal information.